These Terms & Conditions govern your use of the ob9my platform. Please read them carefully before registering an account or using any ob9my product or service.
By accessing, registering, or using any part of the ob9my platform available at ob9my.app ("the Platform"), you ("the User", "the Player") agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference. If you do not agree to any part of these Terms, you must immediately cease use of the ob9my Platform and close your account.
These Terms constitute the entire agreement between you and ob9my with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral.
Important: ob9my reserves the right to amend these Terms at any time. Continued use of the Platform following notification of amendments constitutes your acceptance of the updated Terms.
Access to and use of the ob9my Platform is strictly limited to individuals who meet all of the following eligibility criteria:
ob9my reserves the right to request proof of age and identity documentation at any point. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending review.
Each individual may hold only one (1) ob9my account. The creation of multiple accounts by a single individual — whether under the same or different names, email addresses, payment methods, or device identifiers — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances therein.
You are required to provide accurate, complete, and current information when registering your ob9my account, including your full legal name, date of birth, residential address, Malaysian mobile phone number, and a valid email address. You undertake to update this information promptly should any of it change.
You are solely responsible for the confidentiality and security of your ob9my account login credentials. ob9my will not be liable for any loss arising from unauthorised use of your account resulting from your failure to maintain the security of your credentials. You must notify ob9my support immediately if you suspect unauthorised access to your account.
All financial transactions on the ob9my Platform are denominated in Malaysian Ringgit (MYR). ob9my accepts deposits via approved payment methods including, but not limited to, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-linked bank accounts (Maybank, CIMB, Public Bank, Hong Leong), USDT TRC20, and 7-Eleven Cliqq.
Deposits are credited to your ob9my wallet upon successful confirmation by the relevant payment provider. ob9my is not responsible for delays caused by third-party payment processors. The minimum deposit amount is RM 30 unless otherwise stated for a specific payment method or promotion.
Withdrawal requests are processed in the order they are received. ob9my will endeavour to process all approved withdrawal requests within the timeframes published on the Platform. ob9my reserves the right to conduct identity and source-of-funds verification before processing withdrawals. You must withdraw funds to a payment method registered in your own name. Third-party withdrawals are not permitted under any circumstances.
ob9my reserves the right to withhold withdrawals and/or void winnings if there is reasonable suspicion of bonus abuse, money laundering, collusion, fraud, or any other prohibited conduct.
ob9my may from time to time offer bonuses, free credits, cashback, or other promotional incentives to eligible players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, game restrictions, and expiry periods, which will be stated at the time of the offer.
Bonuses are awarded at ob9my's sole discretion. ob9my reserves the right to withdraw or modify any bonus offer at any time without prior notice if there is evidence of abuse, technical error, or breach of these Terms. Players who are found to have exploited bonuses through use of multiple accounts, arbitrage betting strategies, or other prohibited methods will have their bonus and associated winnings voided and their accounts suspended.
Bonus funds must meet all stated wagering requirements before any withdrawal of bonus-derived winnings can be processed. Real-money funds and bonus funds held in the same wallet are disbursed in accordance with the withdrawal sequencing rules published in the Cashier section.
ob9my offers games sourced from certified third-party providers whose Random Number Generator (RNG) systems and live dealing procedures are independently audited by internationally recognised testing laboratories. Return-to-Player (RTP) percentages for all games are available within each game's information panel.
In the event of a malfunction or technical error affecting a game outcome, ob9my reserves the right to void the affected bets and refund the wagered amounts to players' accounts. Neither ob9my nor its game providers shall be liable for losses arising from technical malfunctions beyond their reasonable control.
ob9my's decisions regarding the outcome of any dispute relating to game results shall be final, subject to the right of a player to escalate the dispute to ob9my's formal complaints procedure as described in Section 14.
The following conduct is strictly prohibited on the ob9my Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:
All intellectual property on the ob9my Platform, including but not limited to the ob9my brand name and logo, website design, software, game interfaces, promotional materials, and written content, is the exclusive property of ob9my or its licensors. Nothing in these Terms grants you any right, licence, or interest in any ob9my intellectual property.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any ob9my intellectual property without the prior written consent of ob9my.
To the maximum extent permitted by applicable law, ob9my shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
ob9my does not warrant that the Platform will be available uninterrupted or error-free at all times. Scheduled and unscheduled maintenance, third-party service disruptions, and force majeure events may result in temporary unavailability. ob9my will not be liable for any losses arising from Platform downtime.
You acknowledge that gambling involves financial risk and that ob9my cannot be held responsible for losses incurred through normal gameplay. You participate in all gaming activities on the Platform entirely at your own risk.
ob9my reserves the right to suspend or close any player account, with or without notice, in the following circumstances: breach of these Terms; suspected fraudulent, collusive, or criminal activity; failure to complete identity or age verification; or at the player's own request. In cases where an account is suspended pending investigation, any funds held in the account will be frozen until the investigation is concluded.
You may close your ob9my account at any time by contacting support. Upon closure, any bonus funds will be forfeited. Real-money balances above the minimum withdrawal threshold will be refunded to your last verified withdrawal method subject to completion of any outstanding verification requirements.
ob9my is committed to promoting responsible gaming among its players. The Platform provides a suite of responsible gaming tools accessible from the player dashboard, including deposit limits, loss limits, session time reminders, cooling-off periods, and permanent self-exclusion. Players are encouraged to use these tools proactively.
ob9my strictly enforces a 21+ age policy. If you believe you or someone you know may have a gambling problem, you are encouraged to seek help from professional support organisations. ob9my will honour self-exclusion requests promptly and will not knowingly re-activate a self-excluded account without appropriate safeguards.
Please refer to our dedicated Responsible Gaming page for full details of available tools and support resources.
ob9my reserves the right to amend, update, or replace these Terms at any time. Where changes are material, ob9my will endeavour to notify registered players via the email address on file or via an in-platform notification prior to the changes taking effect. The date of the most recent revision will be noted at the top of this page.
Your continued use of the ob9my Platform after any such amendments constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and close your account.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations and the operating jurisdiction of ob9my. Any dispute arising in connection with these Terms or your use of the ob9my Platform shall first be submitted to ob9my's internal dispute resolution process.
If a dispute cannot be resolved through ob9my's internal process within a reasonable timeframe, it may be escalated to the relevant gaming authority or independent dispute resolution body as notified to players from time to time. ob9my's decisions on game outcomes, bonus awards, and account-level matters are final subject to this escalation process.
For any enquiry, complaint, or dispute relating to these Terms or your ob9my account, please contact the ob9my customer support team. Support is available 24 hours a day, 7 days a week via live chat on the Platform. You may also reach us by email at the address listed in the footer of this page.
ob9my undertakes to acknowledge all formal written complaints within 48 hours and to provide a substantive response within 14 business days. Where a complaint requires further investigation, ob9my will keep you informed of progress throughout the review process.
Beyond the legal text — here is what ob9my's Terms practically guarantee you as a player.
ob9my holds player deposit balances separately from operational funds, ensuring your balance is protected and available for withdrawal independent of platform operations.
Every game on the ob9my Platform is supplied by providers with independent RNG certification. You play on a level field — ob9my cannot manipulate outcomes on a per-account basis.
ob9my is committed to processing approved withdrawals within published timeframes. Delays beyond the stated window are escalatable through ob9my's formal complaints process.
Your personal and financial data is handled under ob9my's Privacy Policy using industry-standard encryption and access controls. ob9my does not sell player data to third parties.
Deposit limits, loss limits, session reminders, and self-exclusion are available to all ob9my players as enforceable account-level controls — not just advisory suggestions.
ob9my's support team is available around the clock. Formal complaints receive a substantive response within 14 business days, with escalation pathways available thereafter.
These Terms exist to protect you as much as the platform. If you understand and agree to them, you are ready to enjoy everything ob9my has to offer — live casino, slots, sportsbook, and 4D lottery — as a registered adult player.